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Job ID / Title:
Bilingual Patient Admissions Representative (Part Time)
Job Category:
Customer Service Internet
Work Location:
Lawrence General Hospital

Job Description

Sutherland is thrilled to announce that we are now hiring Part-Time Bilingual Patient Admissions Representatives in Lawrence, MA. 1st, 2nd, 3rd, and per diem shifts, weekday and weekends available.


We are a multi-national, technology-enabled process transformation enterprise, committed to providing business-cycle support solutions for major business leaders. If you are looking to join a team committed to stability and success, let’s hear from you!

We need you to:
  • Work directly with patients to accurately obtain benefit information, co-pay, co-insurance, out/in network benefits, patient authorization, and pre-authorization within an ER setting
  • Organize and prioritize multiple projects, activities and deadlines
  • Uphold confidentiality in accordance with HIPPA regulations
  • Work positively and productively in a fast-paced environment
  • Have strong attention to detail and accuracy
  • Interact with clients and company professionals with mutual respect and professionalism


To join us you’ll need:
  • A High School diploma or GED
  • Fluency in both Spanish and English
  • Ability to type a minimum of 45 WPM (a must)
  • CPAT certification (preferred)
  • Knowledge of obtaining benefit information, co-pay, co-insurance, out/in network benefits, authorization and pre-authorization preferred
  • 2-3 years’ related work experience
  • Previous experience in a hospital setting a PLUS
  • Excellent written and verbal communication skills
  • Previous experience working with Microsoft Excel 

Apply Now