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Job ID / Title:
Leave Of Absence Coordinator
Job Category:
Compensation and Benefits
USA Offsite
USA Offsite
Work Location:
USA Offsite

Job Description

Sutherland is seeking a reliable and organized person to join us as a Leave of Absence Coordinator. The Leave of Absence Coordinator will coordinate and administer all aspects of employee leaves to ensure compliance with company policies, federal and state leave regulations, while providing instruction, guidance and excellent customer service to employees, managers and human resources professionals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!


Leave of Absence Coordinators in this role get to:

  • Coordinate and administer all company leaves of absence, including Short Term Disability, FMLA, personal leave, military leave, etc
  • Serve as the primary point of contact for and manage all leave inquiries, educating employees and managers on the leave process and related policies
  • Manage intake of leave requests, sending required notices, forms and letters, and determining leave eligibility. Ensure federal and state compliance of all leaves, including certification of FMLA leaves
  • Create and maintain complete and accurate leave files
  • Track leave time and timecard management, working with employees and managers to ensure proper timekeeping, including timecard audits
  • Communicate with employees, managers and human resources professionals to coordinate the return to work process, including accommodation requests and leave expirations
  • Develop, generate and present reports on a regular basis to analyze leave data and trends
  • Propose revisions to internal documents, policies and communications as necessary to ensure company compliance. Responsible for maintaining current knowledge of federal and state leave laws and regulations
  • Track accommodations made within the company. Develop, generate and present reports on a regular basis to analyze accommodation data and trends
  • Develop and deliver leave related training for employees, managers and human resources professionals
  • Consult with the benefits department, as needed to coordinate changes to benefits as a result of employee’s leave
  • Work closely with the Shared Services department on leave request process, tracking and record maintenance
  • Continuously improve overall process efficiency and accuracy
  • Perform other duties as assigned 
  • Manage ADA Coordination, to include;
    • Serving as the central intake for matters concerning ADA and facilitates activity and the flow of information among various departments
    • Serving as the coordinator for policies, and procedures relating to compliance for persons with disabilities
    • Engaging and participating in the interactive process with employees and managers 
    • Working with local HR to make final determinations regarding allegations of discrimination and non-compliance with ADA laws or regulations
    • Maintaining current information regarding state and federal laws and regulations concerning the rights of persons with disabilities and ways of providing reasonable accommodations to person while maintaining program performance standards


Our most successful candidates will have:

  • An associates degree in Human Resources, Business Administration or in a related field or have equivalent experience
  • A minimum of 2 years’ experience in an HR/Benefits related position. Previous experience in leave of absence administration (of both continuous and intermittent leaves) in a high volume, multi-state environment is required
  • In-depth knowledge of federal and state leave related regulations including FMLA, ADAAA (including the interactive process) and HIPAA
  • A general understanding of employee benefits as they relate to leaves of absence, including short/long term disability, COBRA, state disability and pay, etc
  • Experience and be proficient in Microsoft Office programs, including Excel, Word, PowerPoint and Outlook
  • Experience using HRIS software, database and web based systems
  • Ability to maintain high level of confidentiality and professionalism
  • Excellent written and verbal communication skills
  • Strong multi-tasking, prioritization and organization skills
  • Critical thinking, analytical and problem solving skills, and pay attention to detail
  • Ability to work independently under limited supervision; must be a self-starter and fast learner
  • Ability to work well in an interactive team environment
  • Experience working remotely from a home office if the successful applicant does not reside near a brick and mortar location

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