Join our Talent Network

60 locations.
19 countries.
8 industries.
1 you.

Join us.

Apply Now    
Job ID / Title:
Mortgage Processor
Job Category:
Work Location:
Corporate Drive

Job Description

Sutherland Mortgage Services is hiring experienced Mortgage Loan Processors. The Loan Processor will handle a file from the time a complete package is received into processing until the time the file reaches a conclusive decision. The Mortgage Loan Processor needs to be conversant with all the facts of a loan application and have current experience managing a pipeline of loans throughout the origination process.
  • Reviewing the complete file and ensuring the various documents in the file are in sync with the all the others and the loan application on the system.
  • Ensure all the borrower details, case numbers, loan number and critical information are matching on all the documents.
  • Pulling information from prescribed websites.
  • Making calls to initiate and follow up on third party vendor services.
  • Manager the document management system to show only relevant documents and correct names.
  • Filling the checklist created internally by the organization in order to ensure that the key details and key numbers are captured on the checklist; also explaining the methodology used to arrive at those numbers.
  • Understanding the loan submission requirements before actual submission to ensure 1 touch approvals.
  • Keeping a track of the timeline’s ETA (Expected Turn Around) and ensuring prompt follow-up for the loan decision upon expiry of the ETA.
  • Following up on the status of the services ordered to ensure minimum time lag from order to receipt.
  • Follow up on status of items pending from Onshore counterpart (Borrower calling activities)


Our most successful candidates will have:
  • High School diploma or GED; College degree preferred.
  • Should have good computer handling skills, well versed with keyboard shortcuts and able to identify new ways to complete a task in less time.
  • Strong analytical skills and experience with mortgage rates.
  • Multi-tasking skills, showcased through the use of several applications
Our ideal candidate is self-motivated, flexible, team-oriented, organized and prompt. We’re looking for someone who will be here, on time, for every shift, ready to succeed in a fast-paced work environment.
If this sounds like you, don’t hesitate!
Apply now!
Apply Now