As a Designer at Sutherland Labs, you’ll lead the design of
best-in-class experiences - exploring ideas, giving birth to prototypes and
elevating live product deployments to support our mission of simplifying and
automating customer engagement and service processes.
You’re a versatile designer,
able to create diverse deliverables that integrate content, copy, visual design
and user interface requirements to create an optimal user experience. You see
the big picture, working with team members to understand business objectives
and technical capabilities that inform the solution. You thrive amid different
perspectives and collaborate fluidly with cross-functional teams while forging
ahead in ambiguous, uncharted UX territories.
For more information about Sutherland Labs, please visit: www.sutherlandlabs.com.
For more information about Sutherland Global, please visit: www.sutherlandglobal.com.
3+ years of experience
delivering successful and innovative consumer-facing products with your
fingerprints all over them - we want to hear about how you were unwilling to to
make your problems your customers’ problems and you’re proud of what you’ve accomplished.
Strong, well rounded portfolio
(e.g., GitHub, Behance, personal website) that showcases the required areas of
UX, UI, IxD, research, visual
design and prototyping skills.
Writing skills: Conversational
design requires playing well with words, phrases, grammar, punctuation,
● Hunger & Curiosity: You have an insatiable desire to grow
and explore and raise the bar in building AI-driven and conversational
● Eagerness to embrace the unknown and inspire new ways of
● Ownership mindset: Reliable, takes pride in the quality of their
Prior experience across
different working environments, including: agency/dev shop, enterprise,
startups and innovation divisions
Familiarity with chatbot/IVR development:
Amazon Lex, Google API.AI, meya.ai, Watson, etc.
Prior experience with client-side
experience with ML/AI development, big data analytics and applications, and
messaging apps and platforms
● Eligibility to work in the US permanently without sponsorship
● Availability for global and domestic travel
● Must have experience or flexibility to work with distributed
teams across multiple time zones
● Role is located in San Francisco