Job ID / Title:
Customer Service Consultants - 3 month contract
Customer Service Internet
Sault Sainte Marie
Old Garden River Rd
OVER 60 POSITIONS AVAILABLE!
Are you ready to be part of something epic? Sutherland is hiring Professionals to provide Outstanding Customer Service for one of our premier clients launching their seasonal program! This position offers full time hours for up to 3 months.
To exceed client and company expectations by answering inbound calls to provide outstanding customer service support.
Sounds like a breeze? Then keep reading!
Each day we give you:
Support – We uphold morale and keep the team grounded
Motivation – We enable and empower team members to deliver great customer experiences by demonstrating and coaching to the required skills
Tools to succeed – We align with internal teams on the skills required to create great customer experiences and share them with you
Active engagement – We implement incentives and activities to promote an engaging work environment
We want people who will be able to:
Deliver outstanding customer service each and every day
Build genuine relationships with each customer encountered
Meet or exceed all predetermined departmental goals
Actively suggest new ideas to assist with process improvement
Be a Sutherland Brand Ambassador!
All you need is:
Previous experience in Customer Service a plus
Strong interpersonal skills with the ability to quickly build rapport
Experience in using industry standard applications and the ability to navigate in a multi-windows based environment