Join our Talent Network

60 locations.
19 countries.
8 industries.
1 you.

Join us.


Apply Now    
Job ID / Title:
Quality Manager
Job Category:
Quality Assurance
City:
Clark
State:
Pampanga
Work Location:
Berthaphil II

Job Description


Sutherland is seeking an experienced and passionate person to join us as Manager for Quality. We are a group of hardworking and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

  • Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
  • Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
  • Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
  • Keep Sutherland aligned: Support, create, and oversee proper documentation of processes and/or employees and ensure adherence to policies and guidelines
  • Keep management updated: Relay important information in the form of timely and accurate reports
"

Qualifications

  • Be able to work in MS Office
  • Be able to work in a fast-paced environment
  • Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
  • Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Apply Now