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Job ID / Title:
Lead – Service Delivery
Job Category:
Help Desk
Andhra Pradesh
Work Location:
Lanco Hills

Job Description

Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - Service Delivery. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!


  • Assist the front-line supervisors in reporting and publishing daily dashboards
  • Take complete ownership of client reporting
  • Mentor new hires
  • Perform mentored audits and provide feedback
  • Drive initiative as and when required


Education Requirements: Graduate

Experience Requirements: 3+ years' experience in US Healthcare. 

To succeed in this position, you must:

  • Have strong financial analysis skills; ability to think outside of traditional role to evaluate business implications
  • Have eemonstrated capability of managing multiple & concurrent tasks
  • Have excellent Data Mining skills
  • Have expert level knowledge in MI Reporting
  • Have excellent knowledge in MS Office tools (Excel, Word, Power point)
  • Be fluent in spoken English and good in written communication

Apply Now