Regional Policies

Jamaica

The REFER Policy is used to outline the guidelines on the Employee Referral Program of Sutherland for Jamaica

The REFER program is geared toward incentivizing and rewarding our employees to REFER within their work peer group and to support our programs globally. The program is designed to reward employees for helping us engage new or returning candidates.

Qualifications

Only active Sutherland employees are eligible for reward when they REFER.

How REFER Works

A cash bonus will be paid to active Sutherland employees who refer qualified external applicants who are hired into the company and reach their milestone dates.

All Referral Bonuses are paid out in the paycheck following the pay period during which the referred employee meets their milestone employment date(s). All milestone dates are based on the referred employee’s start date.

The REFER Process

1. All referrals must be submitted through the referral form on the refer portal prior to the referred applicant’s completion of the application.
2. Once the referrer successfully submits the referral, it can be viewed on the refer portal. This only confirms successful submission in the system and not bonus eligibility.
3. All referrals will be processed by the Talent Acquisition Team.
4. Successful referrals will be reviewed based on bonus eligibility mechanics. Bonus incentives will be credited following the pay period process based on specified milestone dates of the ERP promo.
5. Should a new employee reach their 120-day milestone with no referee identified, the employee will be classified, NON-REFERRED EMPLOYEE, and is no longer eligible to be claimed as a referral. Retro-active referrals will not be considered for payment. All referrals must be documented and acknowledged by the Referral Team to be eligible for payment.

Terms and Conditions

1. The Referral Program is open to all Consultant/Associate level employees of Sutherland.
2. Sutherland employees may refer anyone to the Company regardless of their relationship to the applicant.
3. Applicants who have worked for Sutherland any time in the past are considered rehires. Effective January 1, 2021, they will be eligible for consideration in qualifying referees for bonuses.
4. Referrers must complete the Referral Form on the refer portal accurately and in its entirety. Incomplete forms will not be processed for payment and inaccurate forms may cause delays in payment.
5. Successful referral submission through the refer portal should be accomplished to qualify for the referral bonus.
6. All referrals are valid for six months. After six months, a referral must be resubmitted in order to qualify for the bonus.
7. If a referred candidate was previously submitted as a referral and has completed their application in the system, the applicant must have at least six months of inactivity in order to be qualified as a new referral.
8. If two or more employees refer the same applicant, the Referral Form received first will qualify for the bonus payout.
9. Both the referring employee and the referred applicant must be actively employed on the milestone date(s) in order for the referral to qualify for the bonus. Eligibility will be calculated using the last working date (not the termination date).
10. All Sutherland employees are entitled to participate in the Employee Referral Program except for those who have influence over the hiring process; Human Resources, Talent Acquisition and Hiring Managers.
11. The standard referral bonus will be paid in cash on the paycheck following the pay period during which your referral achieves completion of their milestone (J$1,250 after 90 days and J$1,250 after 180 days). The Talent Acquisition team may create promotions with a higher referral incentive and identify a different set of milestone date/s depending on the hiring requirement and season.
12. For the purposes of this policy, the term ‘start date’ will specifically refer to an employee’s first day of work, and not the date an applicant accepts an offer of employment.