Company Description:
At Sutherland, we are passionate about bringing together human expertise and advanced technologies to help enterprises drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions. For more than three decades, we have partnered with iconic brands worldwide, unlocking new possibilities, transformative outcomes and enduring relationships through market leading technology and business process excellence. Discover exciting career opportunities with us and be part of a vibrant global community that is transforming the digital landscape globally.
Job Description:
Ware looking for a dedicated Customer Support Associate - Hindi Voice to provide exceptional customer support by handling inquiries, resolving complaints, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a customer-first attitude.
Key Responsibilities:
- Handle customer inquiries via phone In Hindi.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and escalate issues when necessary.
- Follow company policies and procedures to ensure quality service.
Work mode:
5 days a week / 2 days of rotational off
Work from office - Day Shift
Qualifications:
+2 / 3 Years diploma / Any graduate
Additional Information:
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
