Company Description:
Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day.
It's our job to help them win.
At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation
Job Description:
Key Responsibilities
- Build and develop a flexible recruiting team
- Coach and mentor recruiters to successfully achieve objectives and enhance recruiting skills
- Identify marketing sources to maintain a pipeline of applicants
- Develop, communicate, and execute recruiting plans
- Network through industry contacts, association memberships, trade groups and employees
- Conduct regular follow-up to understand the hiring managers' needs, establishing strong relationships with business partners and align our strategy with the needs of the business
- Develop and administer policies, procedures, controls, and best practices
- Assist in determining and administering recruiting budget
- Manage the administration of wage programs including performance management, career progression, and merit reviews
- Lead global recruiting projects as needed
Qualifications:
Qualifications:
- Minimum of 3 years of experience in Technical Recruiting and Team Leadership experience (open to Supervisory and Managerial candidates).
- Has experience in hiring for web hosting roles and other technical related accounts in a BPO setting.
- Amenable to work onsite in Shaw and/or BGC.
- Strong oral and written English communication skills (will be required to take SHL; required to at least be at B2 level).
- High sense of urgency and strong follow-through (will be reporting to TA Tech Vertical Head and direct Resource person for Service Delivery).
- Strong organizational skills and ability to manage competing priorities.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
