Middle East & Africa

Our local teams bring experience and expertise

to every project that they undertake across the region.

Our local teams bring experience and expertise to every project that they undertake across the region.

With an abundance of local talent and a customer-centric focus, we provide in-depth insights and solutions across Africa and the Middle East. Our well-established practices support a high-performing culture that enables us to work effectively with leading consulting firms, government institutions, and conglomerates throughout these regions.

 

We pride ourselves on our blended approach, combining digitization with the natural human element - a recipe that consistently delivers success for our clients and their customers. This is evidenced in our numerous industry innovations, including Voice Biometrics implementation in multiple languages and the establishment of specialized Centers of Excellence. Working across multiple verticals and geographies, we continue to partner with local banks, airlines, hotels, and other institutions to drive transformative solutions.

Our Services

We recognize that every organization we work with is unique. Our broad range of services enable us to tailor our solutions to meet individual business needs.

Nationalization (Emiratization, Saudization, Omanization, etc.)
Big Data, AI & Advanced
Analytics
Business Process Reengineering
and Transformation
Customer Experience
Transformation
Contact Center Management and Omni-Channel Optimization
Revenue Acceleration,
Loyalty and CRM

Key Contacts

"We’re aligned with the interests of the countries we serve"

Mitesh Shah- Senior Director

Contact Us
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